San Francisco, California, USA
AI
Ondrej Gazda
Undisclosed
Playvox Customer AI's platform helps organizations monitor and evaluate customer interactions in contact centers. It uses AI algorithms to analyze calls, chats, and emails, identifying sentiment, compliance, and performance indicators. The platform provides real-time feedback and coaching to agents, identifies training needs, and offers performance metrics to improve customer service quality. Playvox Customer AI aims to enhance customer satisfaction and optimize contact center operations through AI-driven insights.