Observe.AI is an AI-powered platform for contact center quality assurance and customer experience optimization.
Headquarter

San Francisco, California, USA

Tech

AI

Founder

Ondrej Gazda

Price Range

Undisclosed

Industry
  • Banking & Financial Services
  • Call Centre & Customer Service
Use cases
  • Customer Insights and Analytics
  • AI-powered Chatbots
  • Automated Customer Support
  • Speech Analytics
  • Personalized Customer Interactions
  • Customer Feedback and Insights
Overview

Observe.AI is an AI-powered platform for contact center quality assurance and customer experience optimization. It utilizes speech and text analytics, natural language processing, and machine learning to analyze customer interactions and provide insights to improve agent performance and customer satisfaction.

Benefits
  • Digital banking
Key Features
  • Artificial Intelligence
Trial
  • Yes
Social Links
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